# Call-Taking

Reduce call processing time with a platform that seamlessly integrates into existing workflows.

## How it Works

[01\ **AI Insights & Summaries** \ Key details instantly highlighted for you to pass to dispatch](https://www.prepared911.com/platform/call-taking#w-tabs-0-data-w-pane-0)  
[02\ \ Location\ Enhanced Device, ANI/ALI, and Spoken Location, instantly plotted on a map.](https://www.prepared911.com/platform/call-taking#w-tabs-0-data-w-pane-1)  
[03\ \ Translation\ 200+ languages to support non-English speaking callers, eliminating language barriers.](https://www.prepared911.com/platform/call-taking#w-tabs-0-data-w-pane-2)

\ Watch video](https://www.prepared911.com/platform/call-taking#)

# Rethink 911 Call-Taking

CEO Michael Chime and three 911 leaders discuss how Prepared's technology is making translation easier, helping agencies retain call-takers, and ensure every critical detail reaches responders in the field.

### Eliminate Language Barriers

Whatever language the caller speaks, you can meet them where they are, instantly

### Built to Be Assistive

Your second set of ears, your assistant notetaker, your tools to get the job done.

### Seamless Adoption

Over-the-top, cloud-based platform, no rip & replace required, that can be implemented in days.

## Use Cases & Media Features

### Baltimore 911 Improves Call Processing Efficiency with Assistive AI

[Read more](https://www.prepared911.com/case-studies/baltimore-911-call-processing-assistive-ai)

### Tuscola 911 Uses Prepared to Help Save 14 Stranded on Ice

[Read more](https://www.prepared911.com/blog/tuscola-911-uses-prepared-to-help-save-14-stranded-on-ice)

### Akron PD Uses Prepared to Locate and Save Shooting Victim

[Read more](https://www.prepared911.com/blog/akron-pd-uses-prepared-to-locate-and-save-shooting-victim)

“Quite frankly, I’m amazed at some of the stuff that it does. There’s things that it’s [highlighting] that it would take a veteran, veteran call-taker to pick up on.”  
Jeff Carney, Executive Director, Hamilton County 9-1-1

Discover the future of quality assurance on October 15th.

[Register Here](http://prepared911.com/webinars/train-and-retain-ai-911-call-taker-performance)