# MAKING AN IMPACT

## Mission

We are on a mission to help ensure every emergency gets the perfect response.

our mission

We can’t prevent emergencies, but we can improve their outcomes. We work closely with emergency responders to deeply understand their needs and develop cutting-edge, AI-powered solutions tailored to serve them. Our aim is clear: equip responders with the best technology so they can focus on what matters most—saving lives.

## Our Values

### **Pursue Excellence**

We reject the idea of okay or good enough. We give best and help others around us do the same, especially when it’s difficult. We hold ourselves and each other to a high bar, putting in effort to meet it. We set ambitious goals, embrace feedback, and push learning and improving—because excellence doesn’t just happen, it’s earned.

### **Embrace the Effort**

What we’re doing is hard—and that’s part of what makes it worth it. We’re motivated by the mission, and we know _how_ we work together matters just as much as _what_ we achieve. We show up with positive intent, build trust on purpose, and find joy in the work—especially when we’re in the trenches together.

### **Take Ownership**

We take pride in what we do and hold ourselves accountable—not just for our success, but for the team’s. We don’t wait for things to happen; we make them happen. If we see a problem, we run it down to the outcome.

### **Obsess Over the Customer**

We put the customer at the center of everything we do – building long-term, trusted relationships that go beyond transactions. We strive to deeply understand both internal and external customers to better serve the mission of transforming emergency response.

## OUR IMPACT

## At Prepared, we're actually saving lives.

10M+
calls processed by Prepared to-date

90M+
people protected by PSAPs partnered with Prepared

1,000+
PSAPs that have partnered with Prepared

## Our Advisors

### Monica Million

Past President, NENA and CEO, Million Consulting Services

### Cathy Lanier

Former Police Chief, Washington DC

### Marcia Thompson

Civil Rights Attorney, Aurora University

### Ed Davis

Former Commissioner, Boston Police Department

### Adrian Fenty

Former Mayor, Washington DC

### Jim Dinkins

Former Exec. Assoc. Director, Homeland Security Investigations

### Mark J. Sullivan

Former Director, US Secret Service

### George Turner

Former Chief, Atlanta Police Department

### Michael Tubbs

Former Mayor of Stockton, CA

### Mitch Tarica

Former Head of Sales North America, Zoom Video Communications