# The Truth About Non-Emergency Call-Handling

Non-emergency calls are taking telecommunicators away from the life-saving work they were trained to do.

Download this free toolkit, featuring poll results from our webinar "How to Handle Non-Emergency Calls with AI," to discover:

1. How many agencies have hold time as a result of non-emergency calls
2. The most common types of calls to the non-emergency line
3. How many emergency calls are reaching the non-emergency line

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Discover the future of quality assurance on October 15th.

[Register Here](http://prepared911.com/webinars/train-and-retain-ai-911-call-taker-performance)